Client Onboarding Platform

Onboard clients without the chaos

Checklists, document collection, auto-reminders, and a client portal that does the chasing for you — so you can focus on the books.

No credit card needed
Secure file collection
Setup in 10 minutes

Sarah Chen — Client Onboarding

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Why Launch Packet

Built for bookkeepers, loved by clients

Stop chasing clients for documents. Launch Packet automates the entire onboarding process so you can focus on the work that matters.

Guided Client Portal

Clients get a step-by-step portal with progress tracking. They know exactly what's needed and what's left — fewer questions, fewer delays.

Auto-Reminders

Never chase a client again. Automated nudges keep them on track while you stay focused on billable work.

One-Click Review

Approve, reject with feedback, or waive items from a single dashboard. No back-and-forth emails, no lost context.

Everything you need

More ways to stay organized

Reusable Templates

Build onboarding checklists once and reuse them for every client. No reinventing the wheel.

Magic-Link Access

Clients click one link from their email. No accounts, no passwords, no friction.

File Uploads

Collect W-9s, bank statements, prior-year docs. Files land where you need them, not in your inbox.

Activity Timeline

See exactly what happened and when. Know who submitted what without digging through email threads.

Export Ready

Export onboarding data when you need it. Clean records for your files.

Pricing

Simple, transparent pricing

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  • Unlimited clients / recipients
  • Unlimited reminders
  • Unlimited questions & upload areas
  • Unlimited templates
  • Simple client portal
  • Approval system (approve / reject individual answers)
Active requestsUnlimited

All features included — no per-client fees

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